Legal notice
Distributor: WERELIG Co., Ltd.
Representative: Ryo Hirayanagi
Location: 2-C, Aoyama Rental Store, 3-31-10 Nishikoiwa, Edogawa-ku, Tokyo, 133-0057, Japan
Telephone number: 03-4570-1355
E-mail address: info@deuku.info
Selling price:
The selling price will be the amount indicated (indicated price/including consumption tax). Shipping fees may be charged separately. Please check the product details page for delivery charges.
Payment method and time of payment:
Payment method: Credit card
Please allow 10-14 days from order confirmation to shipment, and approximately 15 days from shipment to delivery.
Please note that it may take longer depending on logistics conditions and the time of year (Chinese New Year, major holidays, etc.).
All items are tracked with a tracking number, so if you do not receive your order, you can order another delivery or get a refund.
We do not accept cancellations after an order has been placed.
If you have your order forwarded from the delivery address, you will be charged separately for the shipping cost.
We do not accept delivery on the specified day and time for delivery from overseas.
*It is not possible to change the address after the order has been placed.
＜Please note the storage period stipulated by the delivery company.
Please contact the delivery company directly to request for pickup or re-delivery within the storage period stipulated by the delivery company.
Regarding long-term absence and incomplete address:
If the customer is not at home, please request re-delivery by yourself from the delivery company.
Items that are past their storage period will be automatically returned to the international carrier for disposal.
We will not be able to reship, refund, or take any other action in any case because the items are discarded after the storage period.
If cancellations due to customer's convenience (long-term absence, incomplete address) continue, we will take measures to restrict the payment method.
Please make sure to receive your order within the time frame.
We will not be responsible for any problems in transit or initial defects due to return or redelivery.
Returned goods, defective goods, and cancellations:
We will accept returns or exchanges if the product is defective or faulty due to our cause.
Please contact us within 3 days of receipt of the product.
Please note that we may ask you to send us a photo of the damaged or defective product for warranty coverage.
In case of initial defects, we will basically replace the product. We will refund only if the product is out of stock.
Please note that we do not accept returns or exchanges due to customer reasons.
We ship directly from overseas to keep prices low, so please refrain from returning items, except for initial defects.
(Please note that we also do not accept returns for size exchange, different image, or different feeling from what you expected.)
When returning or exchanging items, please return the original box and all accessories.
Please note that we do not accept returns for size exchange, image difference, or different feeling from the one you expected.
If you do not have the original box and accessories, we will not be able to return or exchange the item.
Representative: Ryo Hirayanagi
Location: 2-C, Aoyama Rental Store, 3-31-10 Nishikoiwa, Edogawa-ku, Tokyo, 133-0057, Japan
Telephone number: 03-4570-1355
E-mail address: info@deuku.info
Selling price:
The selling price will be the amount indicated (indicated price/including consumption tax). Shipping fees may be charged separately. Please check the product details page for delivery charges.
Payment method and time of payment:
Payment method: Credit card
Please allow 10-14 days from order confirmation to shipment, and approximately 15 days from shipment to delivery.
Please note that it may take longer depending on logistics conditions and the time of year (Chinese New Year, major holidays, etc.).
All items are tracked with a tracking number, so if you do not receive your order, you can order another delivery or get a refund.
We do not accept cancellations after an order has been placed.
If you have your order forwarded from the delivery address, you will be charged separately for the shipping cost.
We do not accept delivery on the specified day and time for delivery from overseas.
*It is not possible to change the address after the order has been placed.
＜Please note the storage period stipulated by the delivery company.
Please contact the delivery company directly to request for pickup or re-delivery within the storage period stipulated by the delivery company.
Regarding long-term absence and incomplete address:
If the customer is not at home, please request re-delivery by yourself from the delivery company.
Items that are past their storage period will be automatically returned to the international carrier for disposal.
We will not be able to reship, refund, or take any other action in any case because the items are discarded after the storage period.
If cancellations due to customer's convenience (long-term absence, incomplete address) continue, we will take measures to restrict the payment method.
Please make sure to receive your order within the time frame.
We will not be responsible for any problems in transit or initial defects due to return or redelivery.
Returned goods, defective goods, and cancellations:
We will accept returns or exchanges if the product is defective or faulty due to our cause.
Please contact us within 3 days of receipt of the product.
Please note that we may ask you to send us a photo of the damaged or defective product for warranty coverage.
In case of initial defects, we will basically replace the product. We will refund only if the product is out of stock.
Please note that we do not accept returns or exchanges due to customer reasons.
We ship directly from overseas to keep prices low, so please refrain from returning items, except for initial defects.
(Please note that we also do not accept returns for size exchange, different image, or different feeling from what you expected.)
When returning or exchanging items, please return the original box and all accessories.
Please note that we do not accept returns for size exchange, image difference, or different feeling from the one you expected.
If you do not have the original box and accessories, we will not be able to return or exchange the item.