About cancellation

You may cancel or change your order or address within 30 minutes of placing your order.

If you wish to place an order, please contact us by using the Contact Us form or by sending us an e-mail here, stating "Order ID starting with #" and your name.

Please note that we may not be able to accept order cancellations for ordered items (non-cancellable pre-order items, sale items, etc.). Please understand this in advance.

Please also note that after the above, cancellations and changes cannot be made.